Industry-leading call center reporting software
Real-time dashboards provide instant, relevant information across a wide range of contact center roles.
Track operational and performance metrics
Pre-configured, real-time widgets
Create unlimited dashboards
Automate and streamline the flow of NICE inContact data to your external systems for richer reporting and augment the value of your contact center data by combining with other sources.
Extract information to a data warehouse
Ensure secure, real-time data connections
Reporting APIs for programmatic access to data
Quick & easy
Pre-built reports provide instant value, and it’s easy to create custom reports if needed. Securely share information with the people who need it.
Core reporting requirements out of the box
Point and click custom report creation
Multiple distribution options
Role-based access controls